What is the main distinction between User Tasks and Automated Tasks in Appian?

The main distinction between User Tasks and Automated Tasks in Appian hinges on the involvement of human users in the workflow. User Tasks are designed to require intervention from a user, meaning these tasks demand some level of action or decision-making from individuals. Such tasks may include approving requests, entering data, or reviewing information, which necessitate an active role from a human participant.

On the other hand, Automated Tasks are executed entirely by the system without user involvement. These tasks are programmed to run automatically based on predefined rules or triggers, such as processing data, sending notifications, or performing calculations. This automation helps streamline processes, reduce potential errors from manual inputs, and enhance efficiency.

Understanding this distinction is crucial for designing workflows effectively in Appian, as it determines how tasks are classified and who is responsible for executing them.