What steps can you take to alleviate Low Idle Time in your Appian instance?

Adding Engine Shards is a strategy to alleviate low idle time in an Appian instance because it effectively distributes the workload across multiple processing units. Engine shards allow for the parallel handling of processes, improving the overall throughput of the system. By adding more shards, you can increase the capacity of your Appian environment to handle concurrent requests and processes. This results in more efficient use of system resources and can significantly enhance performance during peak loads.

When idle time is low, it indicates that the system is consistently busy, which suggests that the processing power of the current setup may be insufficient. Increasing the number of engine shards adjusts the architecture to handle more processes simultaneously, thus managing the workload more effectively and potentially increasing idle time back to an optimal level.

Focusing on other options may not directly address the core issue of processing capability. For instance, reducing user load can decrease system demand temporarily, but it won't improve the infrastructure's ability to handle processes overall. Increasing memory allocation may help with performance, but it doesn't necessarily optimize the handling of concurrent processing tasks in the same way that adding shards does. Removing unused components might clean up the environment, but it won’t increase system capability to manage processes concurrently. Therefore, adding engine shards is the most effective solution for improving